CapAid Cookies Policy

Last updated: 14.05.2026

1. What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make sites work, to make them work more efficiently, and to provide information to the site owner. This Cookies Policy explains how CapAid Oy ("CapAid") uses cookies and similar technologies on the CapAid HELP platform and related websites.

2. Categories of Cookies We Use

  • Strictly necessary: required for core functionality such as authentication, session management, security, and load balancing. These cannot be switched off.

  • Functional: remember preferences (language, layout, recently viewed pages) to improve your experience.

  • Analytics / performance: help us understand how the platform is used so we can improve content, navigation, and reliability. These are aggregated and do not identify individuals.

  • Third-party: set by services we embed (e.g. video hosting, support chat, search analytics). These are governed by the respective providers' policies.

3. Similar Technologies

In addition to cookies, we may use local storage, session storage, and pixel tags for the same purposes described above (for example, to remember a logged-in trainee or to verify completion of a training module).

4. Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, or to be notified when a cookie is set. Disabling strictly necessary cookies may impact core functionality such as logging in or completing training.

Helpful links: Chrome, Firefox, Safari, Edge.

5. Legal Basis

Strictly necessary cookies are set on the basis of our legitimate interest in operating the Services. Functional, analytics, and third-party cookies that are not essential are set only with your consent, where required by applicable law (including the EU ePrivacy framework and GDPR).

6. Changes

We may update this Cookies Policy as our Services evolve or as legal requirements change. The "Last updated" date at the top reflects the current version.

7. Contact

Questions about this Cookies Policy or our use of cookies:
Jawid Danish — jawid.danish@capaid.fi — +358 400 911 699
CapAid, PL 59, 10601 Tammisaari, Finland · Company ID 3507194-1 · VAT FI35071941

See also our Privacy Policy.