ACE – A Root-Cause Accounts Receivable Solution

ACE means Accelerated Credit Excellence. CapAid’s credit and accounts-receivable improvement Engine helps your finance and sales teams apply an approved credit framework, negotiate payment terms and manage customer payments. Your management sets the rules; ACE supports their consistent execution.

✅ Better payment terms
✅ Daily collections for all invoices
✅ Lower credit risk
✅ Optional true non-recourse factoring
Request Free Assessment → Check ACE Investment, ROI & Payback → Check Out The Mini ACE→

Your credit framework. Applied consistently.

CapAid combines practical credit-management expertise with ACE. We build the framework with your management, then digitalise the approved rules and prepare your team to use them.

Who ACE helps

  • ✓Finance: clear credit limits, payment terms and visibility into customer payments.
  • ✓Sales: practical guidance for payment-term negotiations and exceptions.
  • ✓Management: an approved framework reflecting your priorities, risk appetite and decision authority.

Humans own the policy and approvals. ACE helps your team follow the rules consistently.

How you get started

  • 1Prepare and design. CapAid reviews your data and works with management to define your credit framework.
  • 2Review and approve. You walk through the framework and your board or management approves it.
  • 3Digitalise, train and launch. CapAid implements the approved framework in ACE, authorises your team and supports training before go-live.

The framework-definition process uses up to two meetings of two hours each. Training and go-live follow.

See the Onboarding Process →

Start with the causes of slow payments: terms, customer behaviour and daily credit management. Optional true non-recourse factoring remains available when financing is needed.

Common Accounts Receivable Challenges

⏰

Extended Payment Terms

Large customers demanding 60, 90-day, or longer payment terms, tying up significant working capital and increasing credit risk

⚠️

Late Payments

Customers paying late increases cash-flow volatilty, and make forecasting difficult

👥

Sales-Finance Conflicts

Sales teams approving unfavorable terms without understanding the financial impact

📄

Manual Credit Management

Time-consuming manual processes for credit checks, approvals, and collections

🎯

Weak Negotiation Position

Lack of data and tools to effectively negotiate shorter payment terms with customers

🛡️

Bad Debt

Inadequate credit control pro increases credit losses

How ACE Solves These Challenges

ACE automates credit management, provides real-time insights, and empowers your team with data-driven tools to optimize accounts receivable.

⚡

Accelerate Cash Inflow by 30+%

Reduce Days Sales Outstanding (DSO) through optimized payment terms, automated reminders, and proactive collections

🛡️

Reduce Credit Risk by 50+%

Real-time credit monitoring, automated risk alerts, and data-driven credit decisions minimize bad debt exposure

📊

Data-Driven Decisions

Comprehensive analytics on customer payment behavior, credit risk scores, and your company rules

👥

Empower Sales Teams

Equip sales with instant credit guidance, negotiation tools and argumentation, and clear escalation pathways

📈

Save 80+% of Manual Work

Automate credit checks, approval workflows, payment tracking, and collections—freeing your finance team to focus on strategic initiatives

Six Steps to Credit Management Excellence

CapAid ACE transforms credit management into an AI-supported, seamless process that connects credit evaluation, payment term optimization, invoicing, and collections into one intelligent flow.

1

Know Your Customers

ACE begins with a comprehensive credit evaluation built on external credit scores, verified payment behaviour, and credit need analysis based on annual sales and seasonality.

This provides a precise, data-driven view of every customer's financial reliability and cash flow profile.

→ The result: A clear foundation for smarter credit decisions and targeted risk control.

2

Negotiate Smarter

Using industry DSO benchmarks, customer DPO data, and your company's cost of capital, ACE enables fact-based payment term negotiations.

Our dynamic credit cost model calculates the real financial impact for each customer — taking into account their credit score, payment behavior, payment term, and actual payment schedules.

→ The result: Faster customer payments, stronger negotiating power, and improved cash flow predictability.

3

Keep Terms Always Up to Date

ACE provides optimized payment term text for contracts and offers.

Terms can be automatically adjusted whenever a customer's credit score or payment behavior changes — ensuring quick reactions to early risk signals and preventing credit issues from growing.

→ The result: Continuously optimized credit exposure and proactive risk prevention.

4

Send Invoices Smarter

You simply send all invoices to CapAid, and we forward them to your customers.

This simple setup requires minimal system integration, guarantees accurate payment terms and clear late-payment clauses, and helps preserve customer relationships — since CapAid acts as a neutral third party for invoicing and reminders.

→ The result: Professional, efficient invoicing with minimal IT effort and maximum customer trust.

5

Collect Faster — 24/7

CapAid's collection process works around the clock, not in weekly cycles.

Our system reacts immediately to overdue payments and sends reminders every day, supported by proactive customer contact. This ensures steady cash flow and professional communication — without damaging customer relationships.

→ The result: Lower overdue balances, fewer write-offs, and faster cash conversion.

6

Protect and Finance

ACE can include credit insurance to shield you from customer defaults and gives you a factoring option to strengthen liquidity — temporarily or permanently.

→ The result: Stable cash flow and protection from credit losses.

The Transformation: Before & After ACE

❌

Before ACE

  • ✗ Manual credit approval processes taking days or weeks
  • ✗ Sales approving extended payment terms without financial oversight
  • ✗ No standardized credit policies or risk assessment
  • ✗ Limited visibility into customer payment behavior and credit exposure
  • ✗ Reactive collections approach leading to high DSO
  • ✗ Finance team overwhelmed with routine credit tasks
  • ✗ Inconsistent treatment of customers creating compliance risks
  • ✗ No data to support payment term negotiations
  • ✗ Credit decisions based on gut feel rather than data
  • ✗ High credit losses due to inadequate risk management
✓

After ACE

  • ✓ Instant automated credit approvals with full audit trail
  • ✓ Sales equipped with real-time credit guidance and negotiation tools
  • ✓ Digitalized credit policies enforced consistently across all customers
  • ✓ Complete visibility with dashboards showing credit risk and DSO trends
  • ✓ Proactive collections with automated reminders and escalations
  • ✓ Finance team focused on strategic initiatives, not routine tasks
  • ✓ Fair, transparent customer treatment ensuring regulatory compliance
  • ✓ Data-backed negotiation position leading to shorter payment terms
  • ✓ Risk-based credit decisions using AI-powered analytics
  • ✓ Credit losses reduced by 50% through early warning systems

 FAQs

  • ACE (Accelerated Credit Excellence) is a service that helps SMEs create, automate, and enforce their credit policy, while also empowering sales teams to negotiate payment terms based on real-time customer data. It combines expert consulting with smart automation to reduce payment delays, improve cash flow, and align sales with finance.

  • ACE is built for:

    • CFOs and finance teams who want full control of credit risk and terms while spending less time on it.

    • CEOs and business owners looking to improve cash flow and enhance corporate governance.

    • Salespeople and sales managers who negotiate payment terms and want to win most negotiations.

    No need for data collection, analysis and finding the right arguments, ACE does it for you.

  • ACE gives your sales team live access to:

    • Approved customer specific payment terms

    • Customer specific credit limits

    • Customer payment accuracy and open invoices

    • Industry benchmarking data

    • Negotiation argumentation

    • All policy rules applied automatically when choosing customer

    • Automatically calculated dynamic credit cost

  • Yes. All it takes is:

    • 1 hour to give us basic information

    • 1x 1-2-hour meeting to define your credit risk profile

    • 1x1- 2-hour policy walkthrough and approval

    We handle everything else: analysis, policy drafting, customization, and automation.

  • No. Many of our clients don’t have a written policy — or have one that’s outdated or ignored. We help you create one from scratch based on:

    • Industry benchmarks

    • Customer payment data

    • Your goals and risk appetite

  • Absolutely. Your credit policy will reflect your:

    • Customer segmentation

    • Approval workflows

    • Credit risk tolerance

    • Cost of capital

    ACE can support strict or flexible policies, it’s up to you.

  • ACE pulls insights from your invoice history to monitor:

    • Days Sales Outstanding (DSO)

    • Late payments per customer

    • Term violations

    • Customer credit behavior

    It then alerts you to risks and enforces limits based on your policy.

  • ACE is currently a standalone platform, but it’s designed to work alongside your ERP or invoicing tools.

    You don’t need to change your system, just export basic customer and invoice data into our template.

  • Not at all. While it gives finance full control, ACE is also a tool for:

    • Sales teams who want to enhance their negotiation capabilities and fulfil credit policy requirements without remembering all the rules and requirements,

    • Credit controllers who want to automate the repetitive tasks

    • Management teams who want to enhance the governance of customer credits

  • Clients using ACE should expect:

    • 10–30 day reduction in DSO

    • Fair treatment of all customers

    • Fewer internal approval emails

    • More disciplined customer payment terms

    • Full policy compliance across sales and finance

    • Strictly controlled credit risk

    • Better cash flow

  • Yes. ACE has built-in term limits and escalation paths. If a sales rep tries to offer 60 days when the approved max is 30, ACE shows them:

    • That they’re outside policy

    • Who can approve the exception

    This avoids surprises and keeps deals aligned with your financial strategy.

  • We run an annual review with you. If your customers, market, or strategy change, your policy can too.
    You can also request updates anytime if new needs arise.

  • Security is a top priority. All client data is handled in compliance with GDPR and stored securely in encrypted environments.

    • We never share, sell, or expose your information.

    • We use Microsoft to provide a secure login

    • We use AWS for data storage

    • We currently use English as the primary language.

    • Additional languages will be provided in the future.

    • We can operate in any part of the world, the only limiting factor is the availability of credit risk evaluation data. This will not prevent the use of ACE, but may limit the credit risk management functionality. 

  • Yes, we already offer manual versions of our credit policy consulting, customer analysis, and sales negotiation strategy.
    ACE is built to scale with you: use what you need now, and expand as your business grows.

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